Welcome to Früiio. These Terms of Service ("Terms") are a binding agreement between you and Früiio, Inc. ("Früiio," "we," "us," or "our") and govern your access to and use of the Früiio mobile application, the fruiio.com website, and all related services, content, and features (together, the "Service"). Please read them carefully — by using Früiio, you accept them in full.
Be kind, grow responsibly, and don’t break the law. Vera offers helpful plant guidance, not guarantees — your plants are your responsibility. Premium is billed on the web and you can cancel anytime. We limit our liability and resolve most disputes through arbitration. The full, controlling terms are below.
1 · Acceptance of these terms
By creating an account, downloading the app, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
If you use the Service on behalf of an organization (for example, a Früiio Business account), you represent that you are authorized to bind that organization to these Terms, and "you" refers to that organization.
Section 22 · Eligibility
Früiio is intended for users aged 13 and older. By using the Service you represent that you are at least 13 years old. If you are between 13 and the age of majority where you live, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.
The Service is operated from the United States and intended for users there. We make no representation that the Service is appropriate or available for use in other locations. You are responsible for compliance with local laws to the extent they apply to you.
Section 33 · Your account
To use most features you must create an account. You agree to provide accurate, current information and to keep it up to date. You are responsible for:
- Maintaining the confidentiality of your login credentials;
- All activity that occurs under your account;
- Notifying us promptly at hello@fruiio.com of any unauthorized use or security breach.
We are not liable for any loss arising from unauthorized use of your account. You may not share, sell, or transfer your account, and you may not impersonate another person or misrepresent your affiliation, badge tier, or expertise.
Section 44 · License to use Früiio
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the Service for your own personal, non-commercial use. This license does not transfer any ownership to you.
You agree not to, and not to permit others to:
- Copy, modify, distribute, sell, lease, or create derivative works from any part of the Service;
- Reverse engineer, decompile, or attempt to extract the source code, except where this restriction is prohibited by law;
- Use any robot, scraper, or automated means to access or harvest data from the Service;
- Circumvent, disable, or interfere with security or rate-limiting features (including Vera AI usage limits);
- Use the Service to build a competing product or service.
5 · Your content
"User Content" means anything you post, upload, or share through the Service — including plant photos, garden logs, posts, guides, comments, messages, and profile information. You retain ownership of your User Content.
The license you give us
By submitting User Content, you grant Früiio a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, display, and distribute that content solely for the purpose of operating, improving, and promoting the Service.
Your responsibilities
You represent that you own or have the necessary rights to your User Content and that it does not infringe anyone’s rights or violate any law. We may, but are not obligated to, review, moderate, or remove User Content that we believe violates these Terms or our community guidelines.
Feedback
If you send us ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation to you.
Section 66 · Acceptable use
Früiio is a welcoming community. You agree not to use the Service to:
- Post content that is unlawful, harassing, hateful, defamatory, obscene, or that exploits minors;
- Harass, threaten, stalk, or impersonate any person;
- Sell prohibited, endangered, or illegal plants, seeds, or substances, or facilitate any illegal transaction;
- Provide knowingly false or dangerous plant-care, foraging, or consumption advice;
- Post spam, chain messages, pyramid schemes, or unauthorized advertising;
- Upload viruses or malicious code, or attempt to gain unauthorized access to any systems or accounts;
- Infringe intellectual property or privacy rights of others;
- Collect or harvest information about other users without consent.
Never consume, touch, or handle a plant based solely on information from Früiio or Vera. Plant identification can be wrong, and many plants are toxic. Always confirm with a qualified local expert before eating, touching, or using any wild or unfamiliar plant.
7 · Vera AI & plant-care guidance
Vera is an AI assistant that provides general, automated plant-care suggestions and photo-based identifications. It is provided for informational and educational purposes only.
- No guarantees. Vera may be inaccurate, incomplete, or out of date. Identifications and diagnoses are estimates, not professional advice.
- Not professional advice. Vera does not provide medical, veterinary, horticultural, legal, or safety advice. Consult a qualified professional for anything that matters.
- Your responsibility. You are solely responsible for decisions you make about your plants, your health, your pets, and your property based on the Service.
- Usage limits. Free accounts include a limited number of Vera queries per day; Premium accounts include more. Limits may change.
To the maximum extent permitted by law, Früiio is not liable for any loss or damage arising from reliance on Vera or any content in the Service.
Section 88 · Premium, Business & payments
Früiio is free to use with core features. We also offer paid plans and items, purchased on fruiio.com (web only — no in-app purchase):
- Premium — a recurring subscription ($5.99/month) with additional Vera queries, a points multiplier, and early access;
- Business — a recurring subscription for multiple growers under one membership;
- Growth Bundle — a one-time purchase of point boosts (5 boosts for $3.99).
Billing & auto-renewal
Subscriptions renew automatically at the end of each billing cycle at the then-current price until cancelled. Prices are in U.S. dollars and exclude applicable taxes.
Cancellation & refunds
You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable. We may change prices or features with reasonable notice; changes apply to your next billing cycle.
Section 99 · Badges & virtual items
Badges, points, boosts, rare drops, and other virtual items have no monetary value, are not your property, cannot be redeemed for cash, and may not be sold, traded, or transferred outside the Service. We may modify, suspend, or remove virtual items at any time.
Section 1010 · Our intellectual property
The Service — including the Früiio name and logo, the leaf mark, the "Vera" name, software, design, text, graphics, and all related intellectual property — is owned by Früiio or its licensors and is protected by copyright, trademark, and other laws. You may not use our trademarks without our prior written permission.
Section 1111 · Third-party content & links
The Service may display content from other users and links to third-party sites or services that we do not control. We do not endorse and are not responsible for third-party content, products, or practices.
Section 1212 · Suspension & termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if we believe you have violated these Terms, created risk or legal exposure for us, or if we discontinue the Service.
Section 1313 · Disclaimers of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRÜIIO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Section 1414 · Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRÜIIO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, PLANTS, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT WILL FRÜIIO’S TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Section 1515 · Indemnification
You agree to defend, indemnify, and hold harmless Früiio and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any law; or (d) your violation of the rights of any third party.
Section 1616 · Disputes, arbitration & governing law
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules.
Informal resolution first
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at hello@fruiio.com. We’ll try to resolve it within 60 days.
Binding arbitration
If we can’t resolve it informally, you and Früiio agree that any dispute will be resolved by binding individual arbitration rather than in court, except that either party may bring a claim in small-claims court or seek injunctive relief for intellectual-property misuse.
To the extent permitted by law, you and Früiio waive the right to a jury trial and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding.
17 · Changes to these terms
We may update these Terms from time to time. If we make material changes, we’ll provide notice through the Service or by other reasonable means and update the "Last updated" date above. Your continued use of the Service after changes take effect means you accept the revised Terms.
Section 1818 · General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Früiio regarding the Service.
- Severability. If any provision is found unenforceable, the rest remains in effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
19 · Contact us
Questions about these Terms? We’re a real team and happy to help.